Shipping policy
# Shipping Policy
Thank you for shopping at Manderos! We aim to provide you with the best shipping options, no matter where you live. Below are the terms and conditions that constitute our Shipping Policy.
### 1. Order Processing Time (Handling Time)
All orders are processed within **1 to 2 business days** (Monday through Friday, excluding weekends and holidays). You will receive an email confirmation once your order has been successfully placed, and a second notification with a tracking number once your package has shipped.
### 2. Shipping Transit Times
Our packages are shipped from our fulfillment center locations. Estimated delivery times are as follows:
* **Domestic (United States):** 3 to 7 business days (Monday through Friday).
* **International Shipping:** 7 to 15 business days (depending on destination country).
*Please note: Transit times are estimates and start from the date of shipment, rather than the date of order.*
### 3. Shipping Costs
* **Standard Shipping:** Flat rate of $4.95 for orders under $50.
* **Free Shipping:** We offer Free Shipping on all orders over $50 within the United States.
* All shipping charges will be clearly displayed at checkout before you submit your payment details.
### 4. Tracking and Delivery
Once your order has shipped, you will receive a tracking number via email. You can monitor your package’s journey directly through the carrier’s portal.
### 5. Lost, Missing, or Damaged Packages
If your tracking information states that your package was delivered but you have not received it, or if it arrived damaged, please contact our support team immediately at **Contact@manderos.com** or call **+1 559-722-0113**. We will work directly with the courier to resolve the issue for you.
### 6. Contact Information
If you have any questions regarding your delivery, please reach out:
* **Email:** Contact@manderos.com
* **Phone:** +1 559-722-0113
* **Address:** 5636 W ESCALON AVE, FRESNO, CA, 93722, United States